Privacy Policy

// Last updated: March 29, 2026

> Introduction

NoctaVPN ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN service.

By using NoctaVPN, you agree to the collection and use of information in accordance with this policy.

> Information We Collect

Account Information

When you register, we collect:

  • Email address or phone number
  • Optional display name
  • Password (hashed and encrypted)

Usage Information

We automatically collect:

  • Server connection logs (IP addresses are not logged)
  • Bandwidth usage statistics
  • Connection timestamps

Device Information

We collect information about your devices:

  • Device identifiers
  • Operating system and version
  • Application version

> No Logs Policy

We operate under a strict no-logs policy. We do NOT collect or store:

  • Your browsing history or activity
  • Traffic destination or content
  • DNS queries
  • Connection timestamps tied to your identity
  • IP addresses when connected
  • Data transfer amounts tied to your identity

> How We Use Your Information

  • To provide and maintain our service
  • To process your payments and manage subscriptions
  • To send you service updates and notifications
  • To prevent fraud and abuse
  • To comply with legal obligations
  • To improve our service

> Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmissions
  • Secure payment processing (we never store your payment card details)
  • Regular security audits and updates
  • Access controls and authentication
  • Secure server infrastructure

> Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. Usage statistics are kept in aggregated form only and cannot be tied back to individual users.

> Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, please contact us at support@noctavpn.com

> Third-Party Services

We may use third-party services for:

  • Payment processing (Stripe, BitPay, etc.)
  • Analytics (aggregated and anonymous)
  • Email services
  • Cloud infrastructure

These services have their own privacy policies. We recommend reviewing their terms.

> Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

> Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

> Contact Us

If you have any questions about this Privacy Policy, please contact us:

// Email: support@noctavpn.com

// Support: 24/7 via your account dashboard